When you visit our site you may see the following:

Cookies Consent Pop-up Banner

 

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Types of cookies we use

We use a number of different Cookies on our websites, details of which are provided below. If you do not know what Cookies are, or how to control or delete them, then we recommend you visit About Cookies or Your Online Choices for detailed guidance.

Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Third-party cookies may also share your ‘Preference/Targeting’ information with third parties for the purpose of improving your experience on our website.

You can find more information about the individual cookies we use and the purposes for which we use them below.

First-party cookies
As defined above, some cookies are set that are essential for the website and online services to operate efficiently.
These cookies do not capture personally identifiable information (PII), and operate as follows:

  • Test – this cookie checks if your browser supports cookies;
  • Consent – this cookie requests and logs your consent (or not) to use cookies;
  • Visitor ID – this cookie identifies unique visitors as a numeric value;
  • Page ID – this cookie identifies the page you are visiting;
  • Session ID – this cookie identifies your website session.

 

Third-party cookies

Our website may set several third-party cookies. We do not control the operation of third-party cookies. Third-party cookies which may be set on our website include:

Google Analytics
We use analytics Cookies to find out more about how you use our website – like the pages you visit, the searches you make and your preferences in order to improve the user experience. All user data is anonymous. You can find out more about Google’s position on privacy as regards its analytics service at Safeguarding your data.

Internet Booking Engine
Our sites use a third-party Internet Booking Engine (IBE) to take your hotel reservations. The system we use (Rezlynx) is provided by Guestline Limited (Guestline). Details can be found here for Guestline’s Privacy Policy.

Restaurant Diary
The Restaurant Diary widget that you use to book a table at one of our restaurants uses Cookies to help you personalise your online experience and store some of your booking details. Further details can be obtained at ResDiary Consumer Privacy Policy.

Dolan Loyalty Card
We use an administration system provided by Zonal Retail Data Systems. Details of Zonal’s Privacy and Cookie Policy.

Hotel Wi-Fi systems (Purple Portal)
Our hotel Wi-Fi systems are provided by Purple (we). We use Location Based Services (LBS) to understand traffic patterns in venues. The location data we capture helps us to understand venues, such as how long customers stand in line and how they generally move around an area, enhancing operational efficiency and improving the user experience.

If you would like to find out more about the data we collect through Mobile Location Analytics MLA, take a look at our solution providers location analytics policy, alternatively, you can opt out of location analytics.

We use Location Based Services (LBS) to understand traffic patterns in venues. The location data we capture helps us to understand venues, such as how long customers stand in line and how they generally move around an area, enhancing operational efficiency and improving our user experience.

If you would like to find out more about the data we collect through Mobile Location Analytics MLA, take a look at our solution providers location analytics policy, alternatively, you can opt-out of location analytics.

Social Media
We use Facebook, Instagram and Twitter Pixels to provide our website users with convenient access to/from popular social media services.

You can block cookies by changing the setting of your browser, which allows you to refuse all or some cookies.
Note: if you block all cookies, which includes essential cookies, your access to all or parts of our website, together with some services of our site, may be restricted.

Cookie Inventory
The table below shows the cookies we use and their purpose.

These cookies are used to collect information about how visitors use our website. We use the information to compile reports and look at statistical information to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come from to the website and the pages they visit on our website.

You can read Google’s overview of privacy and safeguarding data here – Safeguarding your data

Cookie Name  3rd party Purpose
_dc_gtm_UA-# Tag Manager (Google) Used by Google Tag Manager to control the loading of a Google Analytics script tag.
_ga
_gat
_gid
_gid
Universal Analytics (Google)
We use analytics Cookies to find out more about how you use our website – like the pages you visit, the searches you make and your preferences in order to improve the user experience. All user data is anonymous. You can find out more about Google’s position on privacy as regards its analytics service on the  Google Analytics page.
pdv
uid
addthis.com Creates a unique, machine-generated user ID. Add This, which is owned by Clearspring Technologies, uses the user ID to make it possible for the user to share content across social networks and provide detailed statistics to various providers.
personalization_id twitter.com These cookies analyse and measure the results of Twitter advertising and also allows us to understand the actions people take on our website, as well as the use of our Twitter buttons and widgets.

You can read Twitter’s privacy here – Twitter Privacy Policy

PREF
VISITOR_INFO1_LIVE
YSC
youtube.com We embed videos from our official YouTube channel. YouTube set cookies on your computer once you click on the YouTube video player.

You can read more on YouTubes embedding policies here – Embed YouTube videos & playlists

__asc
__auc
_ga
_gid
widget.resdiary.com Resdiary is our table reservations platform. Cookies are used to make it easier to book a table through this system. Resdiary uses cookies for authentication, personalisation and security purposes. Additional cookies are used for performance and analytics purposes.

You can set your browser to not accept these cookies, but this may limit your ability to use the table booking service. You can read Resdiary’s privacy statement here – ResDiary Consumer Privacy Policy

.switch Switch Digital Our site is built on a web platform called Sitebuilder. Session cookies are used to remember a user’s browser state as they move from page to page.
PAC
PMC
TART
TASSK
VRMCID
cookieconsent
.tripadvisor.co.uk TripAdvisor sets a number of cookies to aid the performance of their site.

You can view TripAdvisor’s privacy policy here – TripAdvisor Privacy Policy (UK)

Please note that, if you choose to delete TripAdvisor cookies, your access to some functionality and areas of our Website may be degraded or restricted.

Click the links here for further information about our Privacy Policy and our Standard Terms & Conditions.

E&OE: If you notice any errors (spelling, grammar or other) in this policy document please feel free to notify us via our contact details below.

For any questions relating to your PII data, or to submit a Data Subject Access Request (D-SAR), please contact us:

Dolan Hotels
Third Floor, Seven Bond Street
St Helier, Jersey JE2 3NP